Refund policy
Return Policy
We want you to be happy with your purchase. If you’re not completely satisfied, you may request a return within 14 days of receiving your order.
Eligibility for Returns
To be eligible for a return:
- The item must be unused, unworn, and in its original condition.
- The item must be returned in its original packaging whenever possible.
- Proof of purchase (order number or receipt) is required.
Non-Returnable Items
The following items cannot be returned:
- Custom or personalized jewelry.
- Earrings, for hygiene reasons.
- Items marked as Final Sale.
Refunds
Once your return is received and inspected, we’ll notify you whether your refund has been approved. If approved, your refund will be issued to your original payment method. Depending on your bank or credit card provider, it may take several business days for the refund to appear.
Original shipping charges are non-refundable.
Return Shipping
Customers are responsible for all return shipping costs. Original shipping charges are non-refundable. We recommend using a trackable shipping service, as we are not responsible for returns lost or damaged during transit.
Contact Us
If you have any questions about this policy or would like to request a return, please contact us using the contact information provided on our website.